At The Tamarind Tree, we want to ensure a smooth and hassle-free experience for all our attendees. Please read our shipping and delivery policy carefully before purchasing your tickets.
1. Digital Ticket Delivery:
– All tickets for events hosted at The Tamarind Tree are delivered electronically. Once your purchase is complete, you will receive a confirmation email with your e-ticket attached. Please make sure to provide a valid email address during the checkout process.
2. Ticket Retrieval:
– Your e-ticket will be sent immediately after purchase to the email address provided. If you do not receive your ticket within 24 hours, please check your spam or junk folder. If you still cannot locate your ticket, contact our customer service team at The Tamarind Tree.
3. On-Site Ticket Collection:
– For certain events, physical tickets may be available for pick-up at the venue on the day of the event. If applicable, you will be notified in advance with instructions on how to collect your tickets. Please bring a valid photo ID and a copy of your confirmation email for verification.
4. Ticket Security:
– It is your responsibility to safeguard your e-ticket. Please ensure your ticket is stored securely, as duplicate tickets will not be issued in case of loss or theft.
For any questions or further assistance regarding our shipping and delivery policy, please contact us at here. We look forward to welcoming you to our venue!
